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Frequently Asked Questions

How much does it cost to create a memorial website?

It costs only $50 USD to keep your memorial active forever! Payment can be made quickly and easily via our secure link to PayPal where all major credit cards are accepted or by calling by phone to 1-775-970-5350 .

What options to I have to make a payment?

  • Credit Card by Online Purchase.
  • Credit Card by Phone.
  • Check by Phone.
  • Check by Mail.

(Please make checks payable to Sugarland Ranch, Inc.)

Telephone: (775) 970-5350
Address:    Sugarland Ranch, Inc.
                 c/o Sugarland´s Pet Memorials
                 3510 Matterhorn Blvd.
                 Reno, NV 89506

How long does it take to create a memorial website?

The setting up of your memorial will take as much time as it takes you to be happy with your site. Through our simple-to-use interface you can add pictures and a memorial of your pet in less than ten minutes! However, if you want to add more detailed information to your memorial you can spend as much time as you need to get everything just right. After you submit your memorial there is a short time that will be necessary for us to approve the content. If you are having problems creating a memorial see our Step by Step Instructions.

Who creates, edits and updates the memorial content?

The administration of your website is handled entirely by you, through the memorial admin interface after you have logged in. All Memorials are reviewed by the staff at Sugarland´s Pet Memorials for thier appropriateness according to the Terms and Conditions.

How much does it cost to register?

Registration (i.e. creating a username and password) with Sugarland's Pet Memorials is free! Registering allows you to create Memorials for which there is a small fee of $50.00.

If I want to set up more than one Memorial do I have to register multiple times?

No, you only have to register with Sugarland's Pet Memorials once. After signing in you will be allowed to place as many Memorials as you would like. The cost of each Memorial web page is $50.00 each.

I have lost my Password - Where can I get a new one?

If you have lost your password, a new one can be sent to you automatically by visiting the Lost Password page. Once you are on the Lost Password page, you will be asked to enter the e-mail address that you selected when registering with Sugarland's Pet Memorials.

I have thought of a Feature that I would like added to the Online Memorials - Can I suggest it?

We are always looking for new ideas to improve our site and if you have any suggestions, please email us.

How many pictures can I upload to my photo albums?

You can upload up to 15 pictures to your memorial.

What happens if I want to change the design/theme of my Online Memorial?

You can change the theme for your online memorial by selecting a different theme on the top right side on the bar just under the menu.